Privacy Policy

Pricacy Policy 
Please read these instructions carefully. By accessing the website of Premsoul, Zielweg 69, 8055 Zürich, Switzerland, you acknowledge that you have understood and agree to the following terms in connection with this website.

Information we collect 
We collect the following types of personal information:

  • User-provided information: When users register for an account on our website, they provide personal information such as their name, contact details, phone numbers, addresses, nationalities, email addresses, and passwords.
  • Usage information: We gather information regarding your interactions with our Services, including details about your purchases, the pages you browse, and other activities. We collect and retain certain types of information each time you engage with our Services. To facilitate your shopping experience and to improve or customize your online browsing and shopping experience, our services employ “cookies”, tagging, and other tracking technologies.
  • Location Information: When you access our website, we may collect location data. This data helps us deliver services based on your location, such as targeted advertising and customized services. If you prefer not to share specific location information, such as GPS data or latitude and longitude details, you can change the settings on your device to deny such permissions. For additional details, please refer to the “Location Tracking” section below.

How we use your information 
We may also use your information for the following purposes:

  • Fulfilling your requests for services or information, such as creating an account or enrolling you in our programs;
  • Keeping you informed about our products, services, promotions, events, and offers through various means including newsletters, emails, and texts;
  • Handling transactions, including purchases and shipments of products;
  • Providing support to our customers;
  • Collecting customer opinions on our products, services, and programs;
  • Overseeing our promotional events, surveys, and community involvement activities;
  • Ensuring compliance with legal standards, industry regulations, and our internal policies;
  • Personalizing content based on your interactions with our Services, your preferences, and/or your geographical location, as per the details you share with us;
  • Improving and optimizing our Services, products, and operational procedures;
  • Detecting, investigating, and preventing actions that may contravene our policies or constitute fraud or illegal activities;
  • Analyzing statistical, demographic, and marketing data regarding our Services’ users and their behavior patterns.
  • Our processing of data is based exclusively on our legitimate interests in staying in contact and communicating with you as a potential customer or business partner, or in serving you as a customer or business partner. For this purpose, the data is made accessible to our employees.

Third Parties
Within the scope of commissioned relationships, third parties may be involved who comply with the corresponding regulations. Premsoul data is held by a delegated IT service provider who guarantees compliance with the relevant regulations. Your personal data will not be transferred to third parties for purposes other than those mentioned. Data will only be disclosed abroad, if adequate data protection can be guaranteed. Of course, we will provide you with information about the personal data we have stored about you at any time. We will also be pleased to correct or delete these at your request, provided that there are no legal storage obligations to the contrary. To contact us in this context, please use the contact details given in this legal notice. We may release personal information to authorities when responding to legal demands or to prevent unlawful activities.

Your choices regarding your information
You have options regarding the information you provide and how we use it:

  • Marketing Emails: By registering an account or signing up for certain services, you agree that we can use your email for account-related communications.
  • Location Tracking: Most devices let you disable precise location services through the settings menu.

Cookies
We use “cookies” to collect information and improve our services. Cookies are small data files that are placed on your device or computer and often include an anonymous unique identifier.

We use cookies to remember your preferences, customize your experience, and provide you with more relevant content and advertising. We may also use cookies to collect information about how you use our services, such as the pages you visited and the links you clicked. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our services may not function properly if your cookies are disabled. We may also use third-party services such as Google Analytics to help us analyze how visitors use our services. These third-party service providers may use cookies to collect information about your activities on our website.

How we secure your information 
Premsoul does its best to protect your data. However, no system is entirely secure, and we cannot guarantee the complete security of your information. Transmitting information to Premsoul is at your own risk, and we cannot ensure that it will not be accessed, disclosed, altered, or destroyed by a breach of our safeguards. You can enhance the security of your personal information by using encryption and other methods to prevent unauthorized access. You are also responsible for securing the data you send or access through unencrypted, public, or unsecured networks. 

Responsibility for data protection
Premsoul is responsible for ensuring compliance with the applicable data protection regulations. You can contact Premsoul at Zielweg 69, 8055 Zürich, Switzerland, by phone +41 (0)43 333 06 52 or by email to namaste@premsoul.com. By contacting us, you can exercise the following rights at any time:

  • Information about your data stored with us and their processing
  • Correction of incorrect personal data
  • Delivery or deletion of your data stored with us
  • Restriction of data processing, provided that we are not yet allowed to delete your data due to legal obligations
  • Objection to the processing of your data by us and
  • Data transferability, provided that you have consented to the data processing or have concluded a contract with us
  • If you have given us your consent, you can revoke it at any time with effect for the future

For more information, please read our terms of use.