Conditions
General Terms & Conditions Of Bussiness
Data protection
The database maintained by Premsoul is not passed on to third parties and is only used for internal analysis. We treat your personal data confidentially.
Guarantee
We strive to offer only high quality products. Nevertheless, a material defect or fault cannot be excluded. In this case you can return the unused product to us within 10 days in the original packaging with invoice/delivery note, we will replace it free of charge.
Exchange
Only unused products in original packaging will be exchanged.
Customer Information
Our policy requires that customers provide accurate and complete address information when placing an order. If a customer provides an incorrect address and the order is returned to us, we may attempt to contact the customer to obtain the correct information, or we may cancel the order and issue a refund. If a customer provides a false address, either intentionally or unintentionally they will be responsible for any additional shipping costs incurred as a result. Please double-check your address information before submitting your order to avoid any delays or issues with delivery.
Complaints
Please contact us by mail namaste@premsoul.com.
Prices
All prices and additional costs are calculated according to the price list valid at the time of delivery. The prices are subject to the proviso that there are no printing or typesetting errors. The prices are in Swiss francs including 2.5% VAT.
Retention of title
The delivered goods remain the property of Premsoul until full payment has been received.
Rights
Our business activity is based exclusively on Swiss law. Place of performance and jurisdiction is Zurich. With your order you enter into this contract.
Tax Number
CHE-293.407.904